(4.7 / 5)1978+ Ratings

GameStop Reviews

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Overall Rating

4.7
11 Reviews
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About GameStop

GameStop is a global retailer of various video-game products and services. The company's offerings include video games, consoles, and accessories. Customers can access GameStop’s products and services anywhere in the world, including places such as Canada, Australia, and the U.S. Through GameStop’s unique buy-sell-trade program, gamers can trade in video game consoles, games, and accessories, as well as consumer electronics for cash or in-store credit. The company also offers a Pro membership that includes benefits like a 5% off benefit, Pro Weeks, an extended return window, and a $5 Monthly Reward for Pros. GameStop allows full refunds and exchanges for up to 30 days after the purchase or confirmation of shipment. Products can be returned in-store, online, or by contacting customer service. GameStop also has a strategic partnership with Microsoft.

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GameStop Customer Reviews (11)

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Dirk Gaertner
Dirk Gaertner
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Feb 11, 2023
Zigana Fehér
Zigana Fehér
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Feb 11, 2023
Harry Dove
Harry Dove
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Feb 9, 2023
Winifred Fuchs
Winifred Fuchs
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Feb 8, 2023
Vanessa Gerste
Vanessa Gerste
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Feb 8, 2023
Gary Diggins
Gary Diggins
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Feb 8, 2023
Alexis Day
Alexis Day
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Feb 7, 2023
Dalmace Beauchamp
Dalmace Beauchamp
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Feb 6, 2023
John Obrien
John Obrien
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Feb 6, 2023
Barry Vallée
Barry Vallée
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Feb 6, 2023

GameStop Customer’s Q&A

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GameStop FAQs

FAQ

What are some popular games available on GameStop?

Here are some popular games available on GameStop:

  • Dragon's Dogma II
  • Rise of the Ronin
  • Princess Peach: Showtime! for Nintendo Switch
  • Paper Mario: The Thousand-Year Door for Nintendo Switch
  • Horizon Forbidden West
  • Elden Ring
  • Gran Turismo 7
  • Pokemon Sword
  • New Pokemon Snap
  • Super Mario Party
  • Lego Star Wars: The Skywalker Saga
  • Mortal Kombat 11
  • Crash Bandicoot 4
  • The Witcher 3

These games are available for various platforms including PS5, Xbox, and Nintendo Switch. Please note that availability may vary..

FAQ

How can I find a nearby GameStop store?

To find a nearby GameStop store, one can use the store locator on the GameStop website. By entering the City and State, or Zip Code, the locator can provide the location of the nearest GameStop store. It's a handy tool for finding games, consoles, and accessories at local GameStop stores. However, it's important to note that the availability of GameStop stores may vary by location..

FAQ

About gamestop.com Prices and Cost?

GameStop offers a wide range of video games, consoles, and accessories. For instance, Princess Peach: Showtime! and Paper Mario: The Thousand-Year Door for Nintendo Switch are both priced at $59.99. The Microsoft Xbox Series X Console is another product available, boasting features such as 12 teraflops of raw graphic processing power, Xbox Velocity Architecture, and True 4K Gaming. The console also offers an extensive library of games, backwards compatibility, and an Xbox Wireless Controller for ultimate gaming control. GameStop also provides bundle discounts, such as the PlayStation 4 Essentials Blast from the Past GameStop Premium Refurbished System Bundle, which was on sale for $299.99 from a regular price of $3226.95. Another bundle, the Pokemon Plush, Vulpix, Mew, and Gengar Bundle, was on sale for $75 from a regular price of $94.97. Please note that prices may vary and it's always a good idea to check the GameStop website for the most current pricing information.

FAQ

What other products does GameStop offer?

GameStop offers a wide range of products. These include latest generation and pre-owned consoles from PlayStation, Xbox, and Nintendo. They also sell the latest video games for these platforms as well as for PC. Accessories for gaming consoles such as skins, keyboards, headsets, controllers, and more are also available. GameStop caters to long-time gamers with a selection of games for vintage gaming consoles. They also offer trading cards and various collectibles such as Funko POP! figures. GameStop's product line extends to clothing and gift cards as well. They also offer desktops such as the CLX SET and Nuc 11 Enthusiast. Please note that the availability of these products may vary..

FAQ

Is there a loyalty program at GameStop?

Yes, there is a loyalty program at GameStop known as GameStop Pro. This program offers a variety of benefits to its members. For a fee of $25 per year, members receive a $5 welcome reward, 12 x $5 monthly Pro rewards, 10% extra trade credits, and 5% off on all digital games, pre-owned items, collectibles, clearance, GameStop brands, and more. Members also get exclusive deals and drops, and four Pro weeks a year. Additionally, they earn 2% back in rewards. There are many reasons to join GameStop Pro, including the ability to earn and redeem points for rewards..

FAQ

About gamestop.com Popular Products and Services?

GameStop is a global retail destination for video games, consoles, and more. The popular products and services include video games for consoles and PC, consoles like Sony PlayStation 5 Slim Console, Microsoft Xbox Series X Console, and Nintendo Switch Console, and accessories for PlayStation, Xbox, and Nintendo. They also offer collectibles like Funko POP! Games and trading cards like Pokemon Trading Card Game. GameStop also operates a Digital Store where customers can shop digital games for consoles and PC. GameStop's value proposition is that gamers can access their products and services anywhere in the world. They also offer trade-in services. GameStop's website also features top deals and top brands. Please note that the availability and prices of products may vary..

FAQ

What is the return policy for GameStop.com?

The return policy for GameStop.com is as follows: Unopened new products are returnable within 15 days of purchase. Special or collector editions of video game software and hardware are returnable within 7 days of purchase. PCs, their components and accessories, laptops, TVs and monitors may be returned within 7 days of purchase and are subject to a 5% restocking fee. Steam Decks may be returned opened or unopened within 14 days of purchase. Pre-owned products can be returned for a full refund within 7 days of purchase. Any product purchased between 11.19.23 and 12.24.23 may be returned with receipt by 1.13.24. Products must be in resale condition. Package for new product must be unopened. The following items are not eligible for a return or exchange and are considered final sale at time of purchase: Trading cards, blind items, clearance products, seasonal products, consumable products, Game Informer Magazine issues, individual bundle components, digital products, POSA cards, gift cards, and bundles containing digital products. Defective merchandise (other than PCs, and their components and accessories, laptops, TVs and monitors) can be exchanged within the return window for an identical replacement. Pre-Owned defective items can be exchanged within 15 days. For defective PCs and their components and accessories, laptops, TVs and monitors, customers must contact the manufacturer directly to inquire about a refund or exchange of these items. If an identical replacement is not available, a store-credit may be offered at GameStop’s discretion. A Pro Member may benefit from the following exceptions to the return policy: Unopened new software and hardware are returnable within 30 days of purchase; Pre-Owned defective items can be exchanged within 30 days; Pro Members may cancel their membership and receive a full refund within 2 days of purchase of the Membership if the Member has not used any of the Pro benefits, including discounts, subject to certain conditions. You can return most items in-store or by calling customer service at 1-800-883-8895; online orders may be returned in-store without a fee, and shipped returns will incur a fee of $8.99..

FAQ

Can I use PayPal on GameStop.com?

Yes, GameStop does accept PayPal. There are also guides available online that show how to use PayPal on GameStop. It's an easy process and can be learned quickly. However, it's important to note that the availability of PayPal as a payment option may depend on the region and the specific purchase..

FAQ

How do I apply for a GameStop credit card?

To apply for a GameStop Pro Credit Card, one can visit the GameStop website or apply in-store. The card is issued by Comenity Bank. Starting from April 4th, 2024, applications for the GameStop Pro Credit Card will be open. If one is an active PowerUp Rewards Credit Cardholder, there is no need to apply again for the GameStop Pro Credit Card. It's advised that credit card holders pay off their balances every month so as to not incur interest charges on their balances. Please note that this information is subject to change and it's always a good idea to check the official GameStop website for the most up-to-date information.

FAQ

gamestop.com Return Policy?

GameStop's Return Policy is as follows:

  • Unopened new products, including new software, hardware, accessories, collectibles, and unworn apparel (with tags attached) are returnable within 15 days of purchase.
  • Unopened “special” or “collector” editions of video game software and hardware are returnable within 7 days of purchase.
  • PCs, and their components and accessories, laptops, TVs and monitors may be returned within 7 days of purchase and are subject to a 5% restocking fee.
  • Steam Decks may be returned opened or unopened within 14 days of purchase.
  • Pre-owned products can be returned for a full refund within 7 days of purchase.
  • Any product purchased between 11.19.23 and 12.24.23 may be returned with receipt by 1.13.24.
  • Products must be in resale condition. Package for new product must be unopened.
  • The following items are not eligible for a return or exchange and are considered “final sale” at time of purchase: Trading cards, blind items, clearance products, seasonal products, consumable products, Game Informer Magazine issues, individual bundle components, digital products, POSA cards, gift cards, and bundles containing digital products.

GameStop's Shipping Policy is as follows:

  • Until recently, GameStop has had three shipping tiers: standard, two-day, and one-day. However, more recently, two-day and one-day shipping were dropped, owing to logistical issues with shipments.
  • You have to pay $5.99 for shipping unless you pay $49 or more for an order..

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