(4.7 / 5)1978+ Ratings

GameStop Reviews

Are you looking for ways to save money when shopping at GameStop. Our GameStop coupon codes can help you do just that! Over 1978 customers have already used our coupons to save an average of $58 with GameStop discount codes. There are currently 135 coupons available, so now is the perfect time to join in on the savings.
Get Coupons

Overall Rating

4.7
11 Reviews
  • 559%
  • 441%
  • 30%
  • 20%
  • 10%

About GameStop

GameStop is a global retailer of various video-game products and services. The company's offerings include video games, consoles, and accessories. Customers can access GameStop’s products and services anywhere in the world, including places such as Canada, Australia, and the U.S. Through GameStop’s unique buy-sell-trade program, gamers can trade in video game consoles, games, and accessories, as well as consumer electronics for cash or in-store credit. The company also offers a Pro membership that includes benefits like a 5% off benefit, Pro Weeks, an extended return window, and a $5 Monthly Reward for Pros. GameStop allows full refunds and exchanges for up to 30 days after the purchase or confirmation of shipment. Products can be returned in-store, online, or by contacting customer service. GameStop also has a strategic partnership with Microsoft.

GameStop Pros & Cons

Pros of GameStop:

  • Cash-Rich Balance Sheet: GameStop has a strong balance sheet with over $1.27 billion in cash and cash equivalents, reducing near and medium-term bankruptcy risks.
  • New Initiatives: The company is attempting to transform into an e-commerce marketplace for gamers, focusing on gaming and related products, and entering the $40 billion NFT market.
  • Potential for Growth: With Ryan Cohen at the helm, GameStop is taking steps to reinvent its business, which could lead to higher stock prices if successful.

Cons of GameStop:

  • Poor Historical Performance: GameStop has consistently declining gross margins and high SG&A expenses, indicating poor historical performance.
  • Uncertainty in Turnaround: The company's transition from a brick-and-mortar retail store to an e-commerce platform is uncertain and may take significant time and effort.
  • Customer Service Issues: GameStop has received numerous complaints about poor customer service, including issues with refunds, order tracking, and product delivery.
  • Negative Customer Reviews: The company has an average rating of 2.1 stars on Sitejabber and 3 stars on Yelp, indicating general dissatisfaction among customers.

GameStop Coupon & Discount Codes

Join Pro & Get Buy 1, Get 2 free + Free 1-3 Days Shipping Over $79! Special GameStop Deal!

Verified 1 days ago1801 Uses
GREATOFFER

Get 50% Off All Clearance! Don't Miss This GameStop Discount Today!

Verified 1 days ago1340 Uses
GREATOFFER

Get an Extra 10% Off When You Use This GameStop Promo Code

Verified 1 day ago1162 Uses
10% OFF

GameStop Customer Reviews (11)

Sort by: Most recent
  • Most recent
  • Oldest
Rating: All
  • All
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 star
Dirk Gaertner
Dirk Gaertner
verifyVerified Buyer

Feb 11, 2023
Zigana Fehér
Zigana Fehér
verifyVerified Buyer

Feb 11, 2023
Harry Dove
Harry Dove
verifyVerified Buyer

Feb 9, 2023
Winifred Fuchs
Winifred Fuchs
verifyVerified Buyer

Feb 8, 2023
Vanessa Gerste
Vanessa Gerste
verifyVerified Buyer

Feb 8, 2023
Gary Diggins
Gary Diggins
verifyVerified Buyer

Feb 8, 2023
Alexis Day
Alexis Day
verifyVerified Buyer

Feb 7, 2023
Dalmace Beauchamp
Dalmace Beauchamp
verifyVerified Buyer

Feb 6, 2023
John Obrien
John Obrien
verifyVerified Buyer

Feb 6, 2023
Barry Vallée
Barry Vallée
verifyVerified Buyer

Feb 6, 2023

GameStop Customer’s Q&A

user-name
no-comment
No question yet

GameStop Features and Benefits

GameStop is a well-known video game retailer with several key features and benefits:

  • Wide Range of Gaming Inventory: GameStop offers a vast selection of video games, consoles, and accessories for various gaming platforms.
  • New and Pre-Owned Video Games and Consoles: Customers have the option to buy new or pre-owned games and consoles, providing flexibility in terms of price and availability.
  • Trade-In Program: This program allows customers to trade in their old games, consoles, and accessories for store credit or cash.
  • Collectibles, Accessories, and Merchandise: In addition to video games, GameStop also sells a variety of gaming-related merchandise, including collectibles and accessories.
  • Digital Sales and Subscriptions: GameStop offers digital games and has subscription services for avid gamers.
  • Community-Driven Gaming Destination: GameStop emphasizes its role as a social and community-driven gaming destination, providing a platform for gamers to connect and engage with each other.
  • Diverse Workforce: GameStop values diversity and inclusion, believing that a diverse workforce enriches their pool of resources and amplifies their collective experience, ideas, and talents.

These features and benefits make GameStop a popular choice among gamers. It's worth noting that the specific benefits can vary depending on the customer's location and the specific products they're interested in.

GameStop Pricing

GameStop.com Pricing Overview:

  1. Trade Values:

    • The prices displayed on GameStop's trade-in page are base trade-in rates for the day. To increase the trade value, visit the Trade Promotions page.
  2. Membership Fees:

    • The GameStop Pro Membership costs $25 per year, with automatic annual renewal unless canceled at least 5 days before the anniversary date.
  3. Promotions and Discounts:

    • GameStop Pro Members: Receive $65 in value upon signing up, including a $5 welcome reward, 12 x $5 monthly pro rewards, free shipping on orders over $54, and a $5 renewal reward.
    • Discounts: Enjoy 5% off all digital games, pre-owned consoles and games, collectibles, clearance items, GameStop brands, and protection plans.
  4. Special Offers:

    • Xbox Series X: Save $50 while supplies last.
    • Nintendo Switch Online: Includes a 12-month membership with the purchase of certain games, valued at $79.98.
  5. Trade-In Program:

    • GameStop Pros get 10% extra on trades.
    • Products must be in good condition to receive the highest trade value.

GameStop FAQs

FAQ

GameStop Alternatives

Here are some of the top alternatives to GameStop:

  1. Sega: A Japanese company known for developing and selling video games and other entertainment accessories.
  2. Best Buy: A popular consumer electronics chain in North America that sells a variety of electronics including video games, gaming accessories, software, and video game consoles.
  3. Amazon: The world's largest online retailer that offers consumer electronics, digital and physical games, and gaming merchandise.
  4. Activision Blizzard: A leading developer and publisher of video games.
  5. GameSpot: A website that provides news, reviews, previews, downloads, and other information on video games.
  6. Gamefly: An American online video game rental subscription service that specializes in providing games for game consoles and handheld game consoles.
  7. Humble Bundle: A digital storefront for video games, which grew out of its original offering of Humble Bundles, collections of games sold at a price determined by the purchaser.
  8. IGN Entertainment: A leading Internet media company focused on the video game and entertainment enthusiast markets.
  9. Green Man Gaming: A British-based online video game retailer.
  10. Bandai Namco: A Japanese multinational video game developer and publisher.

These platforms offer a variety of games and gaming accessories, similar to GameStop. They each have their own unique features and offerings, so it's worth checking out each one to see which best suits your gaming needs.

FAQ

How To Open A GameStop Account?

To open an account on GameStop, follow these steps:

  1. Open a web browser and navigate to the GameStop website.
  2. Click on the "Create Account" option.
  3. Enter first name, last name, email address, phone number, and a secure password.
  4. Check the box labeled "Keep me signed in" if using a personal device.
  5. Click on "Create Account" to finish the process.

Remember to use a mix of uppercase and lowercase letters, numbers, and symbols (!@#$%) for the password. Enjoy exploring the world of gaming with GameStop!

FAQ

Can I get cash or credit for my previously used GameStop items?

GameStop offers the option of cash or in-store credit for select items. While the credit value is usually higher than cash value (usually by around 20%), it’s ultimately up to you to choose the payment method that works best for you.
FAQ

How can I sell my items to GameStop?

To sell your items, simply take them to the nearest participating store, where a Store Associate or Manager will evaluate them. Before bringing your product in, make sure to erase all personal information and bring along any chargers, cables, controllers, or other hardware that came with your product.
FAQ

What GameStop items can I sell for cash or credit?

GameStop now accepts more items than ever before, including iPhones, smartphones, consoles, video games, video game accessories, smartwatches, tablets, headphones, and more. Some of the items and brands with the highest value include Apple, Samsung, Xbox, PlayStation, and Nintendo.
FAQ

Are there any additional fees?

When purchasing a Series X with XAA, there are no application, annual, late, or early payment fees. However, late payments are reported to credit bureaus. XAA credit also includes 0% interest for 24 months.
FAQ

About gamestop.com Prices and Cost?

GameStop offers a wide range of video games, consoles, and accessories. For instance, Princess Peach: Showtime! and Paper Mario: The Thousand-Year Door for Nintendo Switch are both priced at $59.99. The Microsoft Xbox Series X Console is another product available, boasting features such as 12 teraflops of raw graphic processing power, Xbox Velocity Architecture, and True 4K Gaming. The console also offers an extensive library of games, backwards compatibility, and an Xbox Wireless Controller for ultimate gaming control. GameStop also provides bundle discounts, such as the PlayStation 4 Essentials Blast from the Past GameStop Premium Refurbished System Bundle, which was on sale for $299.99 from a regular price of $3226.95. Another bundle, the Pokemon Plush, Vulpix, Mew, and Gengar Bundle, was on sale for $75 from a regular price of $94.97. Please note that prices may vary and it's always a good idea to check the GameStop website for the most current pricing information.

FAQ

How do I apply for a GameStop credit card?

To apply for a GameStop Pro Credit Card, one can visit the GameStop website or apply in-store. The card is issued by Comenity Bank. Starting from April 4th, 2024, applications for the GameStop Pro Credit Card will be open. If one is an active PowerUp Rewards Credit Cardholder, there is no need to apply again for the GameStop Pro Credit Card. It's advised that credit card holders pay off their balances every month so as to not incur interest charges on their balances. Please note that this information is subject to change and it's always a good idea to check the official GameStop website for the most up-to-date information.

FAQ

gamestop.com Return Policy?

GameStop's Return Policy is as follows:

  • Unopened new products, including new software, hardware, accessories, collectibles, and unworn apparel (with tags attached) are returnable within 15 days of purchase.
  • Unopened “special” or “collector” editions of video game software and hardware are returnable within 7 days of purchase.
  • PCs, and their components and accessories, laptops, TVs and monitors may be returned within 7 days of purchase and are subject to a 5% restocking fee.
  • Steam Decks may be returned opened or unopened within 14 days of purchase.
  • Pre-owned products can be returned for a full refund within 7 days of purchase.
  • Any product purchased between 11.19.23 and 12.24.23 may be returned with receipt by 1.13.24.
  • Products must be in resale condition. Package for new product must be unopened.
  • The following items are not eligible for a return or exchange and are considered “final sale” at time of purchase: Trading cards, blind items, clearance products, seasonal products, consumable products, Game Informer Magazine issues, individual bundle components, digital products, POSA cards, gift cards, and bundles containing digital products.

GameStop's Shipping Policy is as follows:

  • Until recently, GameStop has had three shipping tiers: standard, two-day, and one-day. However, more recently, two-day and one-day shipping were dropped, owing to logistical issues with shipments.
  • You have to pay $5.99 for shipping unless you pay $49 or more for an order..
FAQ

What is the return policy for GameStop.com?

The return policy for GameStop.com is as follows: Unopened new products are returnable within 15 days of purchase. Special or collector editions of video game software and hardware are returnable within 7 days of purchase. PCs, their components and accessories, laptops, TVs and monitors may be returned within 7 days of purchase and are subject to a 5% restocking fee. Steam Decks may be returned opened or unopened within 14 days of purchase. Pre-owned products can be returned for a full refund within 7 days of purchase. Any product purchased between 11.19.23 and 12.24.23 may be returned with receipt by 1.13.24. Products must be in resale condition. Package for new product must be unopened. The following items are not eligible for a return or exchange and are considered final sale at time of purchase: Trading cards, blind items, clearance products, seasonal products, consumable products, Game Informer Magazine issues, individual bundle components, digital products, POSA cards, gift cards, and bundles containing digital products. Defective merchandise (other than PCs, and their components and accessories, laptops, TVs and monitors) can be exchanged within the return window for an identical replacement. Pre-Owned defective items can be exchanged within 15 days. For defective PCs and their components and accessories, laptops, TVs and monitors, customers must contact the manufacturer directly to inquire about a refund or exchange of these items. If an identical replacement is not available, a store-credit may be offered at GameStop’s discretion. A Pro Member may benefit from the following exceptions to the return policy: Unopened new software and hardware are returnable within 30 days of purchase; Pre-Owned defective items can be exchanged within 30 days; Pro Members may cancel their membership and receive a full refund within 2 days of purchase of the Membership if the Member has not used any of the Pro benefits, including discounts, subject to certain conditions. You can return most items in-store or by calling customer service at 1-800-883-8895; online orders may be returned in-store without a fee, and shipped returns will incur a fee of $8.99..

FAQ

What are some popular games available on GameStop?

Here are some popular games available on GameStop:

  • Dragon's Dogma II
  • Rise of the Ronin
  • Princess Peach: Showtime! for Nintendo Switch
  • Paper Mario: The Thousand-Year Door for Nintendo Switch
  • Horizon Forbidden West
  • Elden Ring
  • Gran Turismo 7
  • Pokemon Sword
  • New Pokemon Snap
  • Super Mario Party
  • Lego Star Wars: The Skywalker Saga
  • Mortal Kombat 11
  • Crash Bandicoot 4
  • The Witcher 3

These games are available for various platforms including PS5, Xbox, and Nintendo Switch. Please note that availability may vary..

FAQ

How can I find a nearby GameStop store?

To find a nearby GameStop store, one can use the store locator on the GameStop website. By entering the City and State, or Zip Code, the locator can provide the location of the nearest GameStop store. It's a handy tool for finding games, consoles, and accessories at local GameStop stores. However, it's important to note that the availability of GameStop stores may vary by location..

FAQ

What other products does GameStop offer?

GameStop offers a wide range of products. These include latest generation and pre-owned consoles from PlayStation, Xbox, and Nintendo. They also sell the latest video games for these platforms as well as for PC. Accessories for gaming consoles such as skins, keyboards, headsets, controllers, and more are also available. GameStop caters to long-time gamers with a selection of games for vintage gaming consoles. They also offer trading cards and various collectibles such as Funko POP! figures. GameStop's product line extends to clothing and gift cards as well. They also offer desktops such as the CLX SET and Nuc 11 Enthusiast. Please note that the availability of these products may vary..

FAQ

Is there a loyalty program at GameStop?

Yes, there is a loyalty program at GameStop known as GameStop Pro. This program offers a variety of benefits to its members. For a fee of $25 per year, members receive a $5 welcome reward, 12 x $5 monthly Pro rewards, 10% extra trade credits, and 5% off on all digital games, pre-owned items, collectibles, clearance, GameStop brands, and more. Members also get exclusive deals and drops, and four Pro weeks a year. Additionally, they earn 2% back in rewards. There are many reasons to join GameStop Pro, including the ability to earn and redeem points for rewards..

FAQ

About gamestop.com Popular Products and Services?

GameStop is a global retail destination for video games, consoles, and more. The popular products and services include video games for consoles and PC, consoles like Sony PlayStation 5 Slim Console, Microsoft Xbox Series X Console, and Nintendo Switch Console, and accessories for PlayStation, Xbox, and Nintendo. They also offer collectibles like Funko POP! Games and trading cards like Pokemon Trading Card Game. GameStop also operates a Digital Store where customers can shop digital games for consoles and PC. GameStop's value proposition is that gamers can access their products and services anywhere in the world. They also offer trade-in services. GameStop's website also features top deals and top brands. Please note that the availability and prices of products may vary..

FAQ

Can I use PayPal on GameStop.com?

Yes, GameStop does accept PayPal. There are also guides available online that show how to use PayPal on GameStop. It's an easy process and can be learned quickly. However, it's important to note that the availability of PayPal as a payment option may depend on the region and the specific purchase..

FAQ

How do I contact GameStop customer service?

To contact GameStop customer service, the following methods are available: - Phone: 1 (800) 883-8895 - Email: care@gamestop.com

Please note that these contact details are subject to change and it's always a good idea to check the official GameStop website for the most up-to-date information..

Explore Similar Stores

See All Stores
store-name

Buy Buy Baby

(4.5 / 5)Add rating
Toys
Entertainment
store-name

Darkinlove

(4.3 / 5)Add rating
Clothing Accessories
store-name

CDKeys

(5 / 5)Add rating
Video Games
Games
store-name

Brstylepassport

(4.4 / 5)Add rating
Clothing Accessories
store-name

Pro Audio LA

(4.6 / 5)Add rating
Electronics
store-name

Universal Retro

(5 / 5)Add rating
Video Games
store-name

Midtown Comics

(4.5 / 5)Add rating
Entertainment
store-name

MilfClub Underwear

(4.33333 / 5)Add rating
Clothing Accessories